Not too long ago, one of our clients was asking about the best way to roll out a lifecycle marketing campaign (LCM or drip). For those of you who are not aware of what an LCM campaign is – it is an email marketing technique for sending multiple messages to a group of subscribers in an automated fashion. This client’s goal was to increase qualified leads in order to boost sales.
Getting those coveted “likes” for your Facebook page is great – but it’s only the beginning.
So what do you do next?
Read on for 5 tips on how engage your new Facebook fans and keep them coming back.
If you’re putting any effort at all into social media, you’ve probably asked yourself whether or not it can really help you increase sales.
Well, the answer is yes (Probably. Eventually).
Most of us are fully aware of the fundamentals of email marketing, and can execute an effective campaign pretty well. And when things are going smoothly, many of us stop thinking about how to improve our processes–you know, the old, “if it ain’t broke, don’t fix it” mentality.
But improving your current skills and processes can be the difference between good campaigns and great ones: campaigns that win you lots of new subscribers and even new customers.
Email marketing is still one of the most effective channels to nurture prospects due to its low cost, and the willingness of buyers to receive email from companies with whom they already have some kind of relationship. According to DemandGen Report, nurtured leads produce, on average, a 20% increase in sales opportunities versus non-nurtured leads. The following lead nurturing best practices will help you build relationships with your prospects:
- Get their permission. Before sending marketing messages to your prospects, be sure to ask for their explicit permission, preferably via double opt-in, so they do not see it as unsolicited email or spam. This shows respect by giving your prospects a choice, which will set the tone for relationship building and partnership. The success of your email marketing campaign depends on this more than anything else.
- Automate your lead nurture strategy. Implement automatically triggered campaigns (a series of automated emails called a “drip” campaign) that deliver consistent brand messages at specified time intervals and when leads reach certain milestones. Drip marketing is a strategy that will help you keep your company fresh in your recipients’ minds until they’re ready to buy. Over time, as prospects respond, you’ll learn more about their needs and interests.
Targeting tactics should be a key component of your marketing strategy
Behavioral targeting starts with understanding who your target audience is, what they’re interested in and what their needs are. Crafting your email with their needs in mind will help keep them engaged.
Identifying a target market’s pain points and recognizing differences between groups of customers, is at the heart of marketing. What you think is relevant and what a prospect or customer finds relevant may be two different things.
When creating your lead nurturing campaign it’s important that you carefully plan the flow of your emails to ensure that your overall campaign guides your leads through the funnel. Implement automatically triggered campaigns (a series of automated emails called a “drip” campaign) that deliver consistent brand messages at specified time intervals and when leads reach certain milestones. In a long sales cycle, messages need to be more informative and not a sales pitch. Offer them something of value (webinars, eBooks, white papers, articles, free reports, blog posts, etc.).
Here are five essential elements of an effective lead nurturing campaign:
There are three types of consumers: those who want to buy your product, those who might want to buy your product, and those who definitely don’t want to buy your product. For simplicity’s sake, let’s refer to these types of consumers as Browsing Bob, Maybe Mike, and No-way Ned, respectively. These consumers often times end up on your email marketing list. To keep your email marketing relevant to your subscribers you should know what type of consumers are receiving your emails.
Browsing Bob is “in the market,” as they say, actively searching for something specific to buy. Maybe Mike, while he might not be seeking you out, will be responsive if he sees a relevant advertisement that catches his eye. No-way Ned, even if he does see an advertisement, has no interest in whatever you’re selling.
I am a consumer. During the summer, I work with the marketing team at Net Atlantic, an email marketing provider. But nine months of the year I’m just an average student. I’m the person that reads those emails you send out and, if they’re interesting enough, I click through to your site. If you’re lucky, I just might buy something.
So today you get a little “outside perspective.” I may not analyze CTRs or market segmentation patterns, but I spend a few minutes every day looking through the dozens of emails I get from all sorts of companies and I know what makes them appealing.
Seeing your email list grow is a great feeling. You’ve put in hard work to get quality leads and now they’ll stick around and buy your products or services, right? Not necessarily!
Once you’ve got a captive audience, you need to make them want to stay on your email marketing list. A great way to do that is to create a multi-part gauntlet welcome series to help new leads familiarize themselves with your company and to set expectations for future communications.
Every business is different and depending on how often you send emails, you might do a one-part series or a five-part series… or something in between! Regardless of how many emails your gauntlet encompasses, there are some problems you may encounter and some solutions that will help make it successful.